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E-commerce platform

E-commerce Made Easy: Key Factors to Consider When Choosing Your Platform

Tomasz Gabryś, AI & Business design consultant

With the rapid growth of e-commerce, choosing the right platform has become critical for businesses looking to sell their products or services online. However, with so many options available, selecting the perfect e-commerce platform can be a daunting task. To help you make an informed decision, we've put together some essential tips to consider when choosing an e-commerce platform that fits your business needs and budget.

Commerce or
e-commerce? 

E-commerce has become an essential part of the modern economy, offering numerous benefits to both buyers and sellers. From a seller's perspective, e-commerce sales can be beneficial for businesses of all sizes, from small, home-based businesses to large multinational corporations. E-commerce allows businesses to reach a wider audience, operate 24/7, reduce overhead costs, and easily manage their inventory and customer data.

From a buyer's perspective, e-commerce sales can offer many benefits as well. Online shopping can be more convenient, efficient, and cost-effective, allowing customers to browse a wide range of products, compare prices and features, and make purchases from the comfort of their own homes.

Choosing an e-commerce platform can be a crucial decision for your business, as it can impact the performance, scalability, and profitability of your online store. 

Some factors to consider when choosing an
e-commerce platform

Budget

The cost of the platform is an important factor. Consider the upfront and ongoing costs, such as monthly fees, transaction fees, add-on features, plugins and customizations. In addition, it is also worth factoring in the cost of additional software developers' hours if the chosen platform will require assistance from programmers. 

Ease of use

Look for a platform that is user-friendly and easy to set up, manage, and update. You don't want to waste time and resources on a complicated platform that requires technical expertise. The best solutions are user friendly, often with wide range of drag-and-drop functionalities, which are easy to operate without technical knowledge or programming skills. 

customization

Customization and flexibility

It's important to choose an e-commerce platform that is flexible and customizable. A platform that allows you to easily customize your website's design, content, and structure can help you optimize your website for search engines and improve your ranking in search results pages. Some platforms like Shopware offer access to API or the source code, some do not. Can you tailor the platform to fit your unique business needs, such as customizing the checkout process, adding new features, or integrating with other software?

Scalability

Choose a platform that can grow with your business, both in terms of functionality and traffic. A scalable platform can handle increased traffic and sales without compromising site performance or user experience. Some factors to remember are how many languages is possible to provide with the platform, how complicated is plugins addition or event how many items allows you to maintain continuous shop performance.

SEO

By choosing an e-commerce platform with strong SEO capabilities, you can increase your website's visibility, attract more traffic, and ultimately generate more sales.

When evaluating e-commerce platforms for SEO (Search engine optimization), there are several factors to consider. One important consideration is the platform's ability to generate search-friendly URLs. Search engines prefer URLs that are short, descriptive, and include relevant keywords. An e-commerce platform that generates search-friendly URLs can help improve your website's ranking in search results pages.

Another important consideration is the platform's ability to generate and manage metadata. Metadata refers to the information that appears in search engine results pages, including title tags, meta descriptions, and header tags. A platform that allows you to easily customize and manage metadata can help improve your website's visibility in search results pages.

In addition to these technical considerations, it's important to choose an e-commerce platform that is optimized for mobile devices. Mobile optimization refers to the practice of designing websites to be easily accessible and usable on smartphones and tablets. With more and more users accessing websites on mobile devices, mobile optimization has become a critical factor in SEO.

security-2

Security

Look for a platform that provides robust security measures to protect your customers' personal and financial data. The payment processing system of an ecommerce platform should be secure and reliable. It is essential to choose a platform that supports SSL encryption, which ensures that customer payment data is encrypted and cannot be intercepted by hackers. Additionally, the platform should be PCI compliant, meaning that it meets the Payment Card Industry's data security standards.

Look for ecommerce platforms that offer robust security features, such as two-factor authentication, fraud detection, and protection against DDoS attacks. These features can help prevent security breaches and protect your customers' information. The hosting provider used by the ecommerce platform should be secure and reliable. The platform should offer regular backups, firewalls, and other security measures to protect against malware and hacking attempts.

integration-software

 

Integration with other software

Integrating with an e-commerce platform can be a powerful tool for businesses looking to streamline their online sales processes and improve their bottom line. By choosing the right platform and implementing it effectively, businesses can take advantage of a variety of features that can help them grow and succeed in the digital marketplace. Consider the ability to integrate the platform with other software you use, such as inventory management, accounting, marketing tools, but also PIM (product information management) or shipment and payment provider.

Once the integration is complete, you can take advantage of a variety of features that can streamline their online sales processes. For example, can use automated order processing to quickly and efficiently fulfill orders, reducing the amount of time and resources required to manage their online store.

You can also use inventory management tools to track product availability and ensure that they always have enough stock on hand to meet demand. This can help prevent stockouts and other inventory-related issues that can lead to lost sales and dissatisfied customers.

Customer support

Ensure that the platform provides adequate customer support, such as technical support, documentation, and tutorials.

The ecommerce platform should also receive regular updates and maintenance to address security vulnerabilities and ensure optimal performance. Regular updates can patch any vulnerabilities and protect against potential attacks.


By considering these factors, you can choose an e-commerce platform that meets your business needs and helps you achieve your online sales goals.